It is time for some practical advice on what to do when your internet connection is not working. Today two of my Mom's friends called to ask questions about how to fix a broken connection. The steps are straight forward and worked for both people, even if one of them did not call back to say it was working and be thankful for the solution.
Step One: Unplug the power to your modem (the box where the TV or phone line goes in and the cat5 computer cable goes out).
Step Two: If you have a router (the box where all the cables for different computers go), unplug it.
Step Three: Wait thirty seconds and reconnect the power to the modem.
Step Four: Wait for the lights on the modem to return to normal (usually all the lights are solid green) and then reconnect the power to the router.
Step Five: Wait for the lights on the router to return to normal, then retry the internet connection.
It is important for the router and modem to be off before reconnecting either of them. I have learned about this from personal experience on the telephone talking to Comcast service personal while dealing with irate roommates. Why someone was angry at me when it was not my responsibility to manage the internet is another story.
Also in the practical knowledge category, I have another drink recipe.
English Highball
1 oz brandy
1 oz gin
1 oz sweet vermouth
Fill with club soda
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